Privacy Policy

Last updated: September 2026

1. Introduction

SchoollyApp ("we", "us", "our") builds and supports software products and IT services for schools, hostels, pharmacies, restaurants, and other organisations across Ghana. This Privacy Policy explains what information we collect when you use our website, App Projects, or services, how we use it, and the choices you have.

2. Information We Collect

We may collect the following types of information:

• Contact information you provide directly, such as your name, phone number, email address, or WhatsApp number, when you reach out to us through our website chat, contact forms, WhatsApp, phone, or email.
• Organisation information, such as the name of your school, hostel, pharmacy, or business, when you enquire about or subscribe to one of our App Projects.
• Usage data, such as which pages of our website you visit, collected automatically through standard web technologies.
• Data entered into our App Projects (for example, student records in the School Management System, or inventory records in PharmaDesk) by organisations that use our products. This data belongs to the organisation using the product, and we handle it under separate data processing terms agreed with that organisation.

3. How We Use Your Information

• To respond to enquiries made through our website chat, WhatsApp, phone, or email.
• To provide, maintain, and support the App Projects and services you or your organisation use.
• To send you information you have requested about our products and services.
• To improve our website, products, and services.
• To meet legal and regulatory obligations.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our website and products (for example, hosting providers), under obligations to keep it confidential.
• Authorities, where required by Ghanaian law or a valid legal process.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect the information we hold, including data entered into our App Projects, against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may ask us to correct, update, or delete personal information you have provided to us directly by contacting us using the details below. Organisations using our App Projects can contact us to manage data held within their own product instance.

7. Cookies and Similar Technologies

Our website may use basic cookies or similar technologies to remember your preferences and understand how our site is used. You can control cookies through your browser settings.

8. Children's Information

Our School Management System and Open Library products are used by schools to manage student records as part of their own administrative responsibilities. We process such data on behalf of the school as instructed by that school, and do not independently market to children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at hello@schoollyapp.com, via WhatsApp at +233 20 962 0428, or at 0509 679 864. We are based in Accra, Ghana.